1. Information We Collect
When you visit the Ate24 website (www.ate24.in), we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, how you interact with the site, and what websites or search terms referred you to us. This is referred to as “Device Information.”
We collect this information using technologies such as cookies, log files, and web beacons/pixels, which help us improve your browsing experience, analyze website performance, and understand customer behavior.
Additionally, when you make a purchase or attempt to make a purchase through our website, we collect personal details including your name, billing address, shipping address, phone number, email address, and payment information (processed securely through our payment partners). This is referred to as “Order Information.”
We use this information to process and deliver your orders, communicate with you, improve our website and products, prevent fraud, and provide relevant offers and updates related to Ate24.
2. How We Use Your Information
We use the Order Information that we collect to fulfill any orders placed through the Ate24 website, including processing your payment information securely, arranging shipping and delivery, and providing you with invoices and order confirmations.
Additionally, we use this information to communicate with you regarding your orders or inquiries, screen transactions for potential risk or fraud, and, based on your preferences, share updates, offers, and information related to Ate24 products and services.
We use the Device Information to help detect and prevent fraud (including through your IP address) and to improve and optimize our website. This includes understanding how customers browse and interact with the site, enhancing user experience, and evaluating the effectiveness of our marketing and advertising campaigns.
3. Sharing Your Personal Information
We may share your Personal Information with trusted third parties to help us operate and improve the Ate24 website and services, as described above. For example, our website is hosted on Hostinger, which provides the infrastructure and technology required to run our online store securely.
We also use tools like Google Analytics to understand how customers browse and interact with our website. This helps us improve user experience, product offerings, and marketing performance. You can learn more about how Google uses your data here: https://www.google.com/intl/en/policies/privacy/
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Additionally, we may share your information with payment gateways, shipping partners, and service providers strictly for order processing, delivery, and customer support.
Finally, we may disclose your Personal Information if required to do so by law or in response to valid legal requests (such as a court order, subpoena, or government request), or to protect the rights, property, and safety of Ate24, our customers, or others.
4. Data Retention
When you place an order through the Ate24 website, we will maintain your Order Information for our records, including for accounting, legal, and operational purposes.
We retain this information to ensure smooth order history tracking, customer support, and compliance with applicable regulations. However, if you request deletion of your personal data, we will delete or anonymize your information unless we are required to retain it for legal or legitimate business purposes.
5. Your Rights
You are responsible for maintaining the confidentiality of your account and password details and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
Ate24 reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion, especially in cases of suspected fraud, misuse, or violation of our terms.
By placing an order on the Ate24 website, you confirm that you are at least 18 years of age and that the information you provide is accurate, complete, and truthful. You also confirm that you are authorized to use the payment method and to place the order.
6. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, or for legal and regulatory reasons.
Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at ate24asm@gmail.com
You can also reach us by mail at:
Ate24
Surat, Gujarat
India
contact.us@ate24.in